I’ve just received a call from a guy at Nokia.
After apologising for all the trouble I’ve been put through, he assures me that he has personally put a full refund through on to my credit card.
His knowledge of the case meant he’d either read this blog today or it had been passed down from my letter to the MD, Sales in Farnborough, UK.
So that puts an end to this three month saga and an end to me or anyone in my family ever being a Nokia customer again.
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